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Privacy Policy

1. PRIVACY AND DATA PROTECTION POLICY

In compliance with the legislation in force, AVISUAL EUROPE, S.L. (hereinafter also the Website) undertakes to adopt the technical and organizational measures necessary, according to the level of security appropriate to the risk of the data collected.

Laws incorporated into this privacy policy

This privacy policy is adapted to the Spanish and European regulations in force regarding the protection of personal data on the internet. Specifically, it complies with the following rules:
  • Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD).
  • Royal Decree 1720/2007, of 21 December, approving the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the data controller

The controller of the personal data collected at AVISUAL EUROPE, S.L. is: Marius Mihail Georgescu, with NIF: X4792689H (hereinafter, the Data Controller). Their contact details are as follows: Address: C/ Bailén 68 08009 Barcelona Contact phone: 934356489 Contact email: se.orplausiva@ofni

Data Protection Officer (DPO)

The Data Protection Officer (DPO) is responsible for ensuring compliance with the data protection regulations to which AVISUAL EUROPE, S.L. is subject. The User may contact the DPO designated by the Data Controller using the following contact details: Marius Mihail Georgescu, NIF: X4792689H, C/ Bailén 68 08009 Barcelona, Tel: 934356489.

Register of Personal Data

The personal data collected by AVISUAL EUROPE, S.L., through the forms on its pages, will be entered into an automated file under the responsibility of the Data Controller, and duly declared and registered in the General Register of the Data Protection Agency, which can be consulted on the website of the Spanish Data Protection Agency (http://www.agpd.es), for the purpose of facilitating, expediting and fulfilling the commitments established between AVISUAL EUROPE, S.L. and the User, or maintaining the relationship established through the forms the User completes, or handling a request or query from the User.

Principles applicable to the processing of personal data

The processing of the User’s personal data will be subject to the following principles set out in Article 5 of the GDPR:
  • Principle of lawfulness, fairness and transparency: the User’s consent will be required at all times, following completely transparent information about the purposes for which the personal data is collected.
  • Principle of purpose limitation: personal data will be collected for specified, explicit and legitimate purposes.
  • Principle of data minimization: the personal data collected will be only that strictly necessary in relation to the purposes for which it is processed.
  • Principle of accuracy: personal data must be accurate and always kept up to date.
  • Principle of storage limitation: personal data will only be kept in a form that permits identification of the User for as long as necessary for the purposes of its processing.
  • Principle of integrity and confidentiality: personal data will be processed in a manner that guarantees its security and confidentiality.
  • Principle of accountability: the Data Controller will be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data processed at AVISUAL EUROPE, S.L. are solely identifying data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. AVISUAL EUROPE, S.L. undertakes to obtain the User’s express and verifiable consent for the processing of their personal data for one or more specific purposes. The User will have the right to withdraw their consent at any time. It will be as easy to withdraw consent as to give it. As a general rule, the withdrawal of consent will not condition the use of the Website. On occasions when the User must or may provide their data through forms to make queries, request information or for reasons related to the content of the Website, they will be informed if completing any of them is mandatory because such data is essential for the correct performance of the operation carried out.

Purposes for which the personal data is processed

Personal data is collected and managed by AVISUAL EUROPE, S.L. for the purpose of facilitating, expediting and fulfilling the commitments established between the Website and the User, or maintaining the relationship established through the forms the latter completes, or handling a request or query. Likewise, the data may be used for a commercial purpose of personalization, operation and statistics, and activities inherent to the corporate purpose of AVISUAL EUROPE, S.L., as well as for the extraction and storage of data and marketing studies to tailor the Content offered to the User, and to improve the quality, operation and navigation of the Website. At the time the personal data is obtained, the User will be informed about the specific purpose or purposes of the processing for which the personal data is intended; that is, the use or uses that will be made of the information collected.

Personal data retention periods

Personal data will only be retained for the minimum time necessary for the purposes of its processing and, in any case, only for the following period: 18 months, or until the User requests its deletion. At the time the personal data is obtained, the User will be informed about the period during which the personal data will be kept or, when that is not possible, the criteria used to determine this period.

Recipients of the personal data

The User’s personal data will not be shared with third parties. In any case, at the time the personal data is obtained, the User will be informed about the recipients or categories of recipients of the personal data.

Personal data of minors

In compliance with Articles 8 of the GDPR and 13 of the RDLOPD, only those over 14 years of age may give their consent for the lawful processing of their personal data by AVISUAL EUROPE, S.L. If the person is under 14, the consent of the parents or guardians will be required for the processing, and this will only be considered lawful to the extent that they have authorized it.

Secrecy and security of the personal data

AVISUAL EUROPE, S.L. undertakes to adopt the technical and organizational measures necessary, according to the level of security appropriate to the risk of the data collected, so as to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication of or access to such data. However, because AVISUAL EUROPE, S.L. cannot guarantee the impregnability of the internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a personal data security breach occurs that is likely to entail a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a personal data security breach is understood to mean any breach of security resulting in the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication of or access to such data. Personal data will be treated as confidential by the Data Controller, who undertakes to inform of and to guarantee, by means of a legal or contractual obligation, that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.

Rights arising from the processing of personal data

The User has over AVISUAL EUROPE, S.L., and may therefore exercise against the Data Controller, the following rights recognized in the GDPR:
  • Right of access: Is the User’s right to obtain confirmation of whether AVISUAL EUROPE, S.L. is or is not processing their personal data and, if so, to obtain information about their specific personal data and the processing that AVISUAL EUROPE, S.L. has carried out or is carrying out, as well as, among other things, the available information about the origin of said data and the recipients of the communications made or planned thereof.
  • Right of rectification: Is the User’s right to have their personal data modified when it proves to be inaccurate or, taking into account the purposes of the processing, incomplete.
  • Right of erasure («the right to be forgotten»): Is the User’s right, provided that the legislation in force does not state otherwise, to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or processed; the User has withdrawn their consent to the processing and it has no other legal basis; the User objects to the processing and there is no other legitimate reason to continue it; the personal data has been processed unlawfully; the personal data must be erased in compliance with a legal obligation; or the personal data was obtained as a result of a direct offer of information society services to a child under 14. In addition to erasing the data, the Data Controller, taking into account available technology and the cost of its implementation, must take reasonable measures to inform the controllers processing the personal data of the data subject’s request to erase any link to that personal data.
  • Right to restriction of processing: Is the User’s right to restrict the processing of their personal data. The User has the right to obtain restriction of processing when they contest the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data but the User needs it to make claims; and when the User has objected to the processing.
  • Right to data portability: In the event that the processing is carried out by automated means, the User will have the right to receive their personal data from the Data Controller in a structured, commonly used and machine-readable format, and to transmit it to another controller. Whenever technically possible, the Data Controller will transmit the data directly to that other controller.
  • Right to object: Is the User’s right for the processing of their personal data not to be carried out, or for its processing by AVISUAL EUROPE, S.L. to cease.
  • Right not to be subject to a decision based solely on automated processing, including profiling: Is the User’s right not to be subject to an individualized decision based solely on the automated processing of their personal data, including profiling, except where the legislation in force states otherwise.
The User may thus exercise their rights by written communication addressed to the Data Controller with the reference «GDPR-www.avisualpro.es», specifying:
  • First and last name of the User and a copy of the ID card (DNI). In cases where representation is admitted, identification by the same means of the person representing the User will also be necessary, as well as the document proving the representation. The photocopy of the DNI may be replaced by any other legally valid means proving identity.
  • Request with the specific reasons for the application or the information to be accessed.
  • Address for notification purposes.
  • Date and signature of the applicant.
  • Any document proving the request being made.
This request and any other attached document may be sent to the following address and/or email: Postal address: C/ Bailén 68 08009 Barcelona Contact phone: 934356489 Contact email: se.orplausiva@ofni Links to third-party websites The Website may include hyperlinks or links that allow access to third-party websites other than AVISUAL EUROPE, S.L., and which are therefore not operated by AVISUAL EUROPE, S.L. The owners of said websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Complaints before the supervisory authority

In the event that the User considers that there is a problem or infringement of the regulations in force in the way their personal data is being processed, they will have the right to effective judicial protection and to file a complaint with a supervisory authority, in particular, in the State of their habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.agpd.es).

2. COOKIE POLICY

Access to this Website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User —on the various devices they may use to browse— so that the server remembers certain information that later, and only the server that implemented it, will read. Cookies facilitate navigation, make it more user-friendly, and do not damage the browsing device. Cookies are automatic procedures for collecting information relating to the preferences determined by the User during their visit to the Website in order to recognize them as a User, and to personalize their experience and use of the Website, and they can also, for example, help to identify and resolve errors. The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website and the sites visited just before and after it. However, no cookie allows it to contact the User’s phone number or any other means of personal contact. No cookie can extract information from the User’s hard drive or steal personal information. The only way for the User’s private information to become part of the Cookie file is for the user to personally give that information to the server. Cookies that allow a person to be identified are considered personal data. Therefore, the Privacy Policy described above will apply to them. In this regard, the User’s consent will be required for their use. This consent will be communicated, based on a genuine choice, offered through an affirmative and positive decision, prior to the initial processing, removable and documented.

First-party cookies

These are cookies that are sent to the User’s computer or device and managed exclusively by AVISUAL EUROPE, S.L. for the better functioning of the Website. The information collected is used to improve the quality of the Website and its Content and your experience as a User. These cookies make it possible to recognize the User as a recurring visitor to the Website and to adapt the content to offer content tailored to their preferences. The entity(ies) responsible for supplying cookies may transfer this information to third parties, provided that the law requires it or that a third party processes this information on behalf of said entities.

Social media cookies

AVISUAL EUROPE, S.L. incorporates social media plugins, which allow access to them from the Website. For this reason, social media cookies may be stored in the User’s browser. The owners of said social networks have their own data protection and cookie policies, being themselves, in each case, responsible for their own files and their own privacy practices. The User should refer to them to find out about said cookies and, where applicable, the processing of their personal data. For information purposes only, the links where these privacy and/or cookie policies can be consulted are indicated below: Facebook: https://www.facebook.com/policies/cookies/ Twitter: https://twitter.com/es/privacy Instagram: https://help.instagram.com/1896641480634370?ref=ig Youtube: https://policies.google.com/privacy?hl=es-419&gl=mx Google+: https://policies.google.com/technologies/cookies?hl=es Pinterest: https://policy.pinterest.com/es/privacy-policy LinkedIn: https://www.linkedin.com/legal/cookie-policy?trk=hp-cookies

Disabling, rejecting and deleting cookies

The User can disable, reject and delete the cookies —wholly or partially— installed on their device through their browser settings (among which are, for example, Chrome, Firefox, Safari, Explorer). In this regard, the procedures for rejecting and deleting cookies may differ from one internet browser to another. Consequently, the User should refer to the instructions provided by the internet browser they are using. In the event that they reject the use of cookies —wholly or partially— they may continue to use the Website, although the use of some of its features may be limited.

3. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary for the User to have read and to agree with the conditions on the protection of personal data contained in this Privacy and Cookie Policy, as well as to accept the processing of their personal data so that the Data Controller can proceed with it in the manner, for the periods and for the purposes indicated. Use of the Website will imply acceptance of its Privacy and Cookie Policy. AVISUAL EUROPE, S.L. reserves the right to modify its Privacy and Cookie Policy, at its own discretion, or prompted by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy and Cookie Policy will be explicitly notified to the User. This Privacy and Cookie Policy was updated on 23 May 2018 to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
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At Avisual Europe S.L., we process the information you provide in order to provide the requested service and bill for it. The data provided will be kept for as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation about whether Avisual Europe S.L. is processing your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary. I also request your authorization to offer you products and services related to those requested and to build customer loyalty.

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